Improve Customer Experience for Sales

At HOXTON, exceptional customer service is at the heart of our success. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and remote employees to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the HOXTON team, you’ll have a starring role in helping us continue to provide daily solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance and more. What you’ll do on a typical day:  Assist customers and business partners via telephone and email  Handle customer complaints in a calm, professional manner  Diagnose, assess and resolve problems or issues  Monitor progress and delivery of security cards and security kits  Process changes or cancellations to delivery orders What you need to succeed at HOXTON: At a minimum, you’ll need:  High school diploma or equivalent  1 year of experience in a customer service role  Proficiency in Microsoft Office and other business-related applications It’d be great if you also have:  Experience in a call center environment  Bilingual in any other language  Strong customer service skills and the ability to satisfactorily resolve issues  Solid ability to multitask with exceptional organizational skills  Ability to thrive under pressure while delivering solutions that exceed customer expectations We equip successful candidates with complete training, to join our team please visit us at https://hoxton.pw/

Martech Interview with Tony Ayaz on Marketing Data Marketing data is a requirement for businesses in product innovation. Customer experience is the key ingredient to address innovation. The Martech interview on Marketing data highlights ways to thrive in the market through customer experience and data analytics. Customer Experience today is about real-time digital intelligence to drive brand engagement. This means leveraging all customer, product, and marketing data in a unified manner vs. siloes of information or tools. For more such updates, check Out recent Martech Cube blogs. https://www.martechcube.com/the-customer-centric-approach-to-digital-transformation/

Are you looking to refine your business's online presence? Our digital branding strategy offers a tailored approach to bolstering your visibility in the digital realm. This comprehensive strategy encompasses crafting compelling brand identities, designing user-friendly websites, and executing dynamic social media campaigns. Through the strategic application of SEO, content marketing, and analytics, our digital branding strategy ensures a cohesive and impactful messaging strategy. With a focus on building brand awareness, fostering customer loyalty, and driving engagement across digital platforms, our strategy is essential for thriving in the competitive online marketplace. Discover how our digital branding strategy can elevate your business: https://www.woosper.com/brand-strategy.

Customer-Centric Approach to Digital Transformation Technology has always been the core of digital transformation. But to thrive now, businesses need customer-centricity. When your customer wins, so do you! Businesses have begun realizing they need to evolve and innovate to survive in a fast-paced, competitive landscape. Customer-centricity marks the new shift in data-driven digital transformation as you use customer data for developing an experience-led approach to all that your organization does. No longer is a business defined by product and features- your biggest opportunity lies in customer satisfaction. For more such updates, check Out recent Martech Cube blogs. https://www.martechcube.com/the-customer-centric-approach-to-digital-transformation/

Key Steps for creating a first-party data strategy For all the talk about a first-party data strategy, there hasn’t been much discussion of what a first-party data strategy actually is or how you should think about one. The truth is, any company with a customer has a first-party data strategy. Measurement: What Do You Want to Measure? - Last, but not least…measurement! This is an ongoing process of defining targets, measurements, and establishing the necessary reporting and monitoring to ensure success. For more such updates, check Out recent Martech Cube blogs. https://www.martechcube.com/a-marketers-guide-5-key-steps-to-creating-a-first-party-data-strategy/

Holiday Ecommerce Marketing Strategy - Guide Holiday season is an invitation for shoppers to avail extra discounts on the products. To attract customers businesses need to optimize websites and display personalized offers. Read on to find out which points do businesses need to focus on to attract customers. The Five Biggest Factors of a Successful Holiday Marketing Strategy - Holiday Ecommerce Marketing strategy is the means of attracting customers through a combined effort of various departments playing their part of research and development. The process needs focus on these 5 pillars to make a successful holiday marketing strategy: What is Holiday Marketing and Why is it Important? - E-Commerce is the new way of shopping with convenience and ease, choosing what you need from a plethora of options. It helps shoppers to look for new products with additional offers. https://www.martechcube.com/holiday-ecommerce-marketing-guide-for-2021/

Zero-Party Data to Drive Customer Success The new era of privacy has made it increasingly difficult for marketers to build and maintain trusted relationships with consumers. Explore how personalization drives the first purchase of customers. The new era of privacy has made it increasingly difficult for marketers to build and maintain trusted relationships with consumers. One key consequence of privacy regulations sweeping the globe — coupled with progressively data-conscious consumers & the zero-party data to drive customer success is being touted as the solution to all the problems. For more such updates, check Out recent Martech Cube blogs. https://www.martechcube.com/what-is-zero-party-data-and-can-it-help-drive-customer-success/

All You Need to Know About AdTech Industry AdTech is the future of digital advertising and should be a core component of your marketing strategy. But is it all about data and metrics now? AdTech is the future of digital advertising and should be a core component of your marketing strategy. But is it all about data and metrics now? MarTech and AdTech are two buzzwords you hear a lot in this industry. But, these technologies are driving a change and revolutionizing how businesses market to their target audience. The point to take note of here is that the increased focus on creating a seamless digital experience is causing these two technologies to interweave. For more such updates, check Out recent Martech Cube blogs. https://www.martechcube.com/all-you-need-to-know-about-adtech-and-why-you-need-it/

Martech Interview with Tamara Gruzbarg on CDP & CX As customer experience spurs to be the next competitive battleground, the approach should eventually change for new revenue opportunities. The Martech interview on CDP & CX throws light on trends and predictions about CX and CDP in the year 2022. CDPs becoming a true cross-functional collaboration tool, breaking down silos within the organizations in addition to the silos between customer-facing channels. About ActionIQ - ActionIQ integrates directly with your existing IT and business systems to remove fragmented customer data and siloed systems, while increasing security and governance. For more such updates, check Out recent Martech Cube blogs. https://www.martechcube.com/martech-interview-with-tamara-gruzbarg-actioniq/

Martech interview with Lindsay Tjepkema on Content Marketing Amplified marketing is the next generation of content marketing as it enables firms with audience networks to use audio/video as a part of marketing strategies. CEO of Casted Lindsay Tjepkema shines light on Content Marketing strategies in Martech Interview on Content Marketing strategy. We’ll see more brands move away from the traditional blog-centric strategy to a more multimedia, audio- and video-rich content strategy. For more such updates, check Out recent Martech Cube Interviews. https://www.martechcube.com/martech-interview-with-lindsay-tjepkema/